Edilma sent a message to Antonio Urcelay Chairman and CEO, Toys R Us, Inc. that said:
Una suerte el contactarme con Ud. desde USA Atlanta GA. Com, conocedora de la importancia que para Ud tienen los clients satisfechos, y por la negación a atender en Servivcio al ciente en lo siguiente;
"I purchased on line for registry
The purchases numbers are: amount of $110. 54; and in the amount of $536.96.
When I made the purchases on line the reward card was not offered, and I did not know about it, after visiting stores and purchasing many times, just on my last visit at Charlottesville store I got it.
What I need, is the purchases mentioned above, to be applied to my reward card, it will save me the trip to the store to return those boxes and then, to purchase it again in order to get in my reward card the points.
Thanks!
*Por cierto, despues de leer su biografia dan ganas de trabajar con Ud.
