charley williams sent a message to Stephen Hemsley that said:
Sir,
Who is ceo of united healthcare dental? We are experiencing unbelievable billing issue with them. We make a payment and it is not posted for Several months. Why not posted immediately. We were cancelled several months ago and the premium was not due for another several months.
I would request someone with authority contact me!
Your company needs to look at Capital One and how they operate. Great company