Rhonda Beville sent a message to David Abney that said:
89 So. Highland Avenue89 So. Highland Avenue
Apt. B33
Ossining. NY 10562
Dear Mr. Abney,
I have tried many times to resolve this issue with the Yorktown, NY UPS Center,I've been told they would speak with driver, etc. Writing to you out of frustration. On some occasions the parcels were heavy 30lbs. Below are the emails since December 2018. I would appreciate it if you could intervene on my behalf.
UPS CUSTOMER SERVICE
Sun, Dec 23, 2018, 1:30 AM
Dear Rhonda, Thank you for making us aware of the situation. I sincerely apologize that you are still experiencing this issue after previously filing a complain
R Bev
Sun, Dec 23, 2018, 10:46 AM
I have spoken with the location facility 3 times this month to no avail. My last conversation was with a Remon in Yorktown, who said he would call me back and I
R Bev
5:52 PM (38 minutes ago)
to UPS
This situation has not been resolved. Again my package was left in the common area by the mailbox, instead of being left outside my apartment. The tracking number is
1Z 75A 29W P2 4219 4124
The local facility has not taken care of this matter. I would like to escalate my complaint to someone in authority that will be able to make Yorktown understand that they are supposed to leave packages in front door of the recipient.
Thank you,
Apt. B33
Ossining, NY
