Tom Walker sent a message to Stuart Parker that said:
I am a half century USAA member , and am very satisfied with our service. I like to be a good stewart of your payments , and my premiums .
Recently , a tree fell on our deck . I got 3 bids including your preferred contractor for tree removal . Your contractors bid was $12,000.00 , All Star Treeâs bid was $4,300., and they offered more services .
This is a 300% difference in bids . we took the $4,300 bid .
Over the last 10 years , we have had 2 auto claims . In each case your recommended contractor was at least 50% more than the shop we took .
Is there a pattern here ? Perhaps it is time for a review of your recommended contractors .
Congratulations on your promotion.
Best regards, Tom Walker
