Robert McCan sent a message to Stuart Parker that said:
Mr. Peacock: I have had your credit card and insurance for 40 years, all with superior service. However, last month I got repeated phone calls saying I was behind $42 in a payment on total debt of $111. They would not tell me what this was for. I sent a check to your bank for $111, but my credit card was cut off. I am not aware of the above debt or what it was for, Many other card companies seek my business.