Jamie Ward sent a message to Stuart Parker that said:
MY SON AND HIS FAMILY ARE STRANDED IN CANADA. THEY ARE TRAVELLING FROM FT. WAINWRIGHT, ALASKA TO THE SOUTH CAROLINA COAST. HE IS DISABLED AFTER 18 YEARS ARMY SERVICE. THEY WERE IN AN ACCIDENT YESTERDAY. USAA WILL NOT ASSIST THEM IN ANY WAY. HE WAS TOLD THEY WILL NOT PAY FOR VEHICLE DAMAGE, PROVIDE A RENTAL VEHICLE, MOTEL FOR LODGING WHILE THEY ARE STRANDED, NOTHING. THIS IS THE THANKS HE GETS FOR SERVING HIS COUNTRY.
