Sherry Marshall sent a message to Richard Davis that said:
I'm a customer with the mortgage side of US Bank. I was in a refinance when Marcus Renken, refinance officer informed us that our debt to income ratio was not acceptable to US Bank. I'm going with another company, and have requested my appraisal that I paid for by email from Marcus on July 8th and July 121th. Any with securing that appraisal from your company would be greatly appreciated.
Thank you in advance,