Dr. Gregory Thomas sent a message to Richard Davis that said:
Mr. Cecere & Staff:
I sent a USPS certified letter with article #7018 3090 0000 6392 2730 to your office on March 18, 2020 regarding non-response since October 16, 2019 by the appropriate US Bank department about the USPS certified letter I sent to them with article #7018 3090 0000 6392 2693 .
I am deeply concerned by the continued non-response when I continue to demonstrate my value to your organization as a good and loyal customer whom is simply attempting to increase his business relationship with your bank.