dianeP sent a message to Lowell McAdam that said:
(908) 277-3747 hello * I recently signed up for your latest promotion which included a cell phone * I appreciated this BUT what was told me and what I received is a big difference * please respond to this e-mail * I have tried to contract customer service BUT I have never received the same answer twice about my bill * I am a senior on a fixed income so the great changes of my bill is challenging * thank you for listening *