Ivan Cole sent a message to Lowell McAdam that said:
I saw from the Verizon web site that you live in New Jersey. I am writing because my wife and I just purchased a home on Caldwell, NJ and I am so disappointed that Verizon is not available. I am a computer consultant so I need the Fios Gigabit speeds and reliability for work which I am used to in NY City.
I am not seeing any way to request access for a location. Can you help me get Fios at my new home in Caldwell? I am a big fan and would love to keep supporting Verizon all all my locations.
I realize that this is a small issue for the CEO of Verizon but I thought as a loyal customer I would reach out to find a way to get Fios. In my opinion Verizon should offer an official request for service that will result in a contact. I would also love to see a future roadmap list so we can check what is coming and when.
Thank you very much