leo Elvin sent a message to Lowell McAdam that said:
I have a problem. This afternoon I contacted Verizon Wireless about a problem I was having with my voice mail.
I got to speak with the most pleasant, competent young man than I have spoken with in a long time. What an excellent representative of your company.
My problem is that I was expecting a follow-up call after our conversation so that I could rate this man. Didn't get one. Can you help?
