Joyce Shumate sent a message to Josh Bayliss that said:
I have been trying to correct a problem but it seams I get the same answer??? If you could look into this the Phone operations #KMM171758097V8178L0KM. I hope you can help get this corrected being I feel I am not getting any where with the Customer eCare Team.
Thanks in advance for your help with this.
Joyce Shumate