Marjorie Kaplan sent a message to Stefano Pessina that said:
6566 France Av So #701, Edina, MN 55435
Please alert customers to call the pharmacy directly when the insurance does not cover a prescription. Instead. I was told the pharmacy was "out" of the prescription..
This caused a 2 day delay and an extra 6 hours of my time to untangle.
Can this be changed when texting customers?
