Lorraine sent a message to Terry J. Lundgren- Chairman and Chief Executive Officer, Macys, Inc. – email address that said:
wanted to let you kmow about my experiene at your store in the Viewmont Mall Dickson Cty PA I wanted to exchange merchandise i ordered on line there were some issues associated with this as the products i wantd to exchange came up $0.00 because of a BOGO on line Your cashier Kasie in the bra department was not only very professional she went out of her way to help me I felt you shoud know what an assest this employee is employees like her are hard to find these days I cannot however say the same for your employee who came from an adjecent departmetn and rudely interupted Kasie while she was helping me.
Thank You
Lorraine