Kevin sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
We appreciate how you are impacting our community. We live oceanfront on the Esplanade in Redondo Beach Los Angeles. Your work crews have been tearing up our streets for weeks, spewing air and noise pollution everywhere. Do you care? If you did you might have spent a little extra money to do this destructive work with noise dust barriers. It might have only made a 10% difference, but it would have shown you cared.
While you accost us in our homes with your rape and pillage of our streets, we have been receiving offers in the mail to sign up with your service. How nice of you to offer us less internet speed for more money. Do you really think we want to buy your service? Do you really think we see a quality company after how you have invaded our neighborhood like an occupying army?
You are fortunate that you have a de facto monopoly for now. Rest assured that you will receive as little money as possible from us in the near future, and when alternatives present themselves, many will flee your customer base in droves.