Jean sent a message to Hiroyuki Yanagi President and Representative Director, Yamaha Motor Co., Ltd. that said:
We have bought a Yamaha Motorcycle and were sent by your marketing department in the UK an Insider Magazine. We were impressed by a Yamaha Touring suit but after phoning 6 Yamaha dealers and a Lifestyle dealer we found that nobody actually stocked your apparel. I phoned your UK head office and was told if more people contacted them the shops may stock your products. What a crazy way to do business. Why can you not buy on line?(as you cannot try the suits on anyway)
