Kate sent a message to Kevin Mansell Chairman, Chief Executive Officer and President of Kohl's Corporation Email Address that said:
Went to order something on line to be sent to Kohls store where I could pick it up, and no shipping. Your Ordering on line is a joke, you people need to get up with the times. What's the point of ordering on line, when the only way you can get the item is be charged a fat shipping charge. My gosh, this is 2016, don't you people have a warehouse, where things can be sent site to store , like almost every other retail store makes available. This is unbelievable. Would love to hear a logical explanation, for this one. You need to go back to the drawing board.