Ken sent a message to Arne M. Sorenson – President and Chief Executive Officer of Marriott International, Inc. – Email Address that said:
When calling from area code 613 in Canada - which is Ottawa, an English speaking city, the phone is answered in French first.
I have had email communication with the regular channels and it appears that someone thinks Ottawa is a predominantly French speaking city which it certainly is not.
You are insulting millions of English speaking majorrity in Ottawa with this practice.
Ken