susan wagner sent a message to Jeff Fettig that said:
I have been without a refrigerator since the first of October. Many repairmen came and tried to fix it. It finally was deemed "unrepairable". You have sent me three damaged refrigerators to replace ours, and we have to wait a week or two in between each attempt. This is not acceptable for a company such as yours. I need a refrigerator!!!!! I went through the fall and the holidays...and now it is almost mid February!! I just gat word that they will make another attempt next week...another week?!?!?!?!?!?
