John Forcade sent a message to Jeff Fettig that said:
Mr. Bitzer, I hope this email finds it's way to you. First of all, I really like and try and support whirlpool products as my family has used them for years. I purchased 3 KitchenAide products a few years back as well as extended wearranty. Our refrigerator has now been down for over 3 weeks and I have made every attempt to work within your corporate structure (Customer Service and local authorized repair) to get it fixed and it is now very clear I have a lemon and need some help replacing it please. Can you or one of your team members please help me? Regards, John Forcade
