Roger Rheinheimer sent a message to Jeff Fettig that said:
Mr. Bitzer, I'm sorry to trouble you with this, but we have a two year old Kitchenaid refrigerator, model KRMF706ESS01 that the evaporator pan and drain in the refrigerator section keeps freezing up and water overflows and fills up the space under the crisper drawers. I mop the water up once a week to keep it from running out the front of the refrigerator. The Kitchenaid authorized repair service has been out twice and they say it is a known problem, but Kitchenaid tech says there is no cure. Can you help? Thank you.