@WilliamsSonoma – Laura Alber – Laura, I really think you should start paying more attention to the PB online reviews

Jo-Ann sent a message to Laura Alber that said:

Laura,

I really think you should start paying more attention to the PB online reviews. The service provided by PB couldn’t be worse.

Aren’t you interested in keeping PB alive? It starts at the top.

Thanks for listening,

Jo-Ann Pavone