Would like to speak to you or someone else that can assist with a claim – Stephen J Hemsley email address

Ashley sent a message to Stephen Hemsley – Chief Executive Officer of UnitedHealth Group Inc. email address that said:

Would like to speak to you or someone else that can assist with a claim. I have made 23 calls, sent 3 faxes and 2 snail mail letters to resolve the same issue and each time, the person I speak to agrees with me and "updates the system" and yet it's never getting resolved.