Christina sent a message to Laura J. Alber Director, President, and CEO, Williams-Sonoma – email address that said:
Would you wait (right now) 57 minutes to find out where your replacement chairs are?
These damaged chairs were delivered in June, and I still don't have the replacement chairs yet.
But waiting this long on hold to find out when they will ever be delivered is a bit crazy... Don't you think.
This is terrible service...
Christina
