Cheryl McElroy sent a message to Brian Roberts that said:
I have been trying for a while to get One America News on my Spectrum lineup. It shouldn't be that difficult to add the channel, but Spectrum keeps giving people the run-around. I contacted Spectrum cable to see if they would add OANN to the lineup, but I was told to contact OANN. OANN explained that have a hard time just arranging a visit with your programming group. Look, it would cost less than ten cents per month for the channel. Not only that, but most of the news channels currently on Spectrum are garbage. I am tired of the lack of response and unsatisfactory customer service. I'm checking into other choices such as ROKU or AT&T to get a more acceptable channel service.