James Gay sent a message to Brian Roberts that said:
I have had Comcast for 30 years. I have had 6 technicians to my home in the last month for a tiling-pixelation problem. So far nothing has worked. The only way to stop it for a few day is to unhook and rehook the cable. It last maybe 2-7 days. It does this tiling on all my tvâs. They have laid new line in my yard, new boxes reset the tv using my control going to Chanel 498 I want someone to fix this problem permanently. Your immediate attention would be deeply appreciated in solving this issue. My cell number if required is 561-722-3587. Thank you