You guys tout how great Spectrum Internet is and you definitely fooled me…. I had – Thomas M Rutledge email address

Daniel Breaux sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:

You guys tout how great Spectrum Internet is and you definitely fooled me.... I had competitor ATT before I switched and the download speed may of lacked a little but I had 0 downtime which is crucial for my work and schooling.... This is beyond ridiculous how often Spectrum Internet is down... and does not give me a time for when it should be available again... This is such an inconvenience.... no small amount of money credited to the account would suffice for this... Sadly I may have to switch back....

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