Patricia sent a message to Michael O’Leary – CEO, Ryanair – Email Address that said:
For the Attention of :
Micheal O’ Leary CEO,
Dear Mr. O’ Leary,
You have not yet replied to my email so I am sending it again in hope that you will now do so.
I was on a flight to Birmingham with RyanAir on the 1st April and returned on the 2nd. April.
I am wheelchair bound and require manual assistance. I have flown many times with RyanAir in the past and each time I have the same problem, lack of space and discomfort.
With the seating so close together, I found it unpleasant, upsetting and for me very undignified. Is there any chance a better seating arrangement can be made for all wheelchair bond users?
For example, the spacing is so narrow also why all wheelchair users are placed beside the windows.?
Thank you for reading this letter and I hope to hear from soon you with a favourable solution.