Kathie sent a message to Jeffrey F. Harrold – Chairman and Chief Executive Officer of Auto-Owners Insurance – Email Address that said:
You may or may not have received my last email. I would like to hear from you today. Within the next hour would be nice; my husband and I arise at 4:30 AM for him to go to work therefore, we do not stay up long in the evening. I did forget to leave my phone number (which I am sure is on my claim), but here it is: . Please contact me. Thank you.