Kenneth sent a message to Joseph R. Swedish – President and Chief Executive Officer of Anthem, Inc. Email Address that said:
Your company has drafted my account twice for the incorrect amount and we cannot.get.this resolved. Each time we.have contacted you rapid response team we get the run around. My wife and I are retired and although this amount of money would not be a deal to othersni is a matter of making it thru the month. Please contact my wife, Debbie or myself . I am at the end of my rope.