Ellie sent a message to Steve Easterbrook- CEO of McDonald’s – email address that said:
Your name isn't even on the corporate webpage. I tried calling the customer service number about the McCafe Devotee iphone app not working. The representative ACTUALLY ARGUED WITH ME AND KEPT SAYING IT DID WORK. The McCafe Devotee app for itunes DOES NOT WORK. As every online review says, it requires an 8 digit phone to register. Even when I tried to email about that specific app, it wouldn't let me because it said I did not provide an 8 digit number. THE REPRESENTATIVE SAYS THAT THE APP DOES NOT REQUIRE A PHONE NUMBER. IT DOES!!!!!!!!!!!! Read the online reviews. It is ridiculous that a rep would argue with a customer about a fact. I WILL NEVER EAT AT MACS EVER AGAIN!
