Deb sent a message to Saun Bruce W Van Chief Executive Officer, Citizens Bank RBS Citizens Email Address that said:
Your new Online banking is TERRIBLE!! I discussed it with a senior member of your customer service and basically was "whatevered". Try to use it yourself... it is VERY user- unfriendly. I had ebills paid late, cannot read the list on one page and need to scroll, cannot delete old Billers from the list. and more. Try using it yourself! VERY Disappointed. If not corrected I will be shopping for a new bank.
