@bestbuy – Hubert Joly – my name is tom McCabe I called you service line on Monday to see how

thomas mccabe sent a message to Hubert Joly that said:

my name is tom McCabe I called you service line on Monday to see how long the sale on an imac computer was the rep told me til 6-2 Saturday I looked today and the price changed I called your so called service department the rep was no help I asked for a manager he put me on hold for 20 plus minutes then came back and said he would connect me to customer service to see if they would honor the sale price 20 plus mins later he picked up the phone then hung up on me with out saying a word I then called back spoke to a women rep I told her the same story I said I want a manager she put me on hold for 15 mins came back told me she located a supervisor put me on hold about 15 mins then I got disconnected this is no way to treat a customer who wants to spend 1300 dollars ill never deal with your company again im amazed how big chains like your stays in business reading all the complaints I know you will never read this and I' m positive ill never get a response to this email

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