Geri Lynne Woods sent a message to Saun Bruce W Van that said:
I live and work in Grove City. My husband and I use the bank for both our personal and business accounts. It has become increasingly inconvenient to bank with you. The personnel at the bank are exceptional, hense the reason I stay with the bank. You closed the drive thru and now we have to bank in the downtown. The ATM is still located at the closed drive thru locale. It is slow and breaks down PCONSTANTLY. Due to the fact that I work during you business hours I use the ATM daily to make deposits. The closest Citizens Bank is 9 miles away [total trip 18 miles]...inconvenient. I've also noticed at both the Mercer and Slippery Rock (Pennsylvania) the machine works faster and rarely is broken down. Grove City is larger than both Mercer and Slippery Rock. We should have access to a "working" ATM. Please put money into our location or you will lose even more customers. Yes, it is broken down today. Thank you for your time.