He started his career at the Trust Company of Georgia, later merged with SunTrust Banks. He was Corporate Executive Vice President, and later Chief Operating Officer.He has been President since December 12, 2008, CEO since April 2011, and Chairman since January 1, 2012, replacing James M. Wells, III. The bank has $32 billion in local deposits and 187 area branches.  In 2012, under his first year of tenure, profits jumped to US$1.96 billion, partly thanks to the sale of shares in the Coca-ColaCompany.
He has been a Director of the Federal Reserve Bank of Atlanta since January 1, 2012. He has served on the Board of Directors, as well as Audit and Compensation Committees of Books-A-Million, the second largest chain of bookstores in the United States, since November 2000.
He formerly sat on the Board of Trustees of The Lovett School. He is the Chair of the Board of Directors for Boys Girls Clubs of Metro Atlanta, and sits on the Board of Trustees of the Woodruff Arts Center in Atlanta.
In 2012, he earned US$2.83 million.
SunTrust Banks, Inc., is an American bank holding company. The largest subsidiary is SunTrust Bank. It had US$175 billion in assets as of December 31, 2013. SunTrust Bank's most direct corporate parent was established in 1891 in Atlanta, where its headquarters remain.
SunTrust operates 1,497 bank branches and 2,243 ATMs across Southern states, including Alabama, Arkansas, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia, and Washington, D.C.