Chester Simcoe sent a message to Craig Menear that said: Dear Sir, I write for because I have a disabled wife at home and my home depot installed a door that won't lock I purchased a patio door for install and after the pro installed it he found it was missing the locks. The store…
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James Dolan – Good customer service. Direct one-on-one interaction between a consumer making a purchase and a representative
Terry Teague sent a message to James Dolan that said: Good customer service. Direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business. Bad Customer Service. -Putting Customers…
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@satyanadella – Satya Nadella – To whom it may concern: I tried to get a new Xbox X console on
Atar W Greene sent a message to Satya Nadella that said: To whom it may concern: I tried to get a new Xbox X console on pre-order day. I was up early, websites up, Xbox X consoles in the carts of multiple online retailers. And Nothing! Same for Launch day, except I enlisted a few…
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@UPS – David Abney – I have spent 6 full hours trying to clarify the reimbursement of a claim for
Ira J. Chupp sent a message to David Abney that said: I have spent 6 full hours trying to clarify the reimbursement of a claim for $87.75 for an admitted error by your company. I did receive a check, but it had the wrong name and my bank would not accept it. I have had…
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